The Change Manager is responsible for the success of the change management strategy and implementation for the project.  The main responsibilities of the role are: 

  • Scope and prepare the change management plan

  • Identify the project’s change management issues, objectives and action plan

  • Manage the change management plan (incorporating training, stakeholder management, communication)

  • Provide status reports and updates to key stakeholders

  • Identify and manage risks associated with the change

  • Manage the change management budget, schedule and resources

  • Execute the tasks in the change management schedule

  • Assist in transitioning the change to “business as usual”

  • Evaluate the effectiveness of the change approach

Highly experienced change managers usually have a mix of skills in business analysis, training, communication, project management and facilitation. Their core competencies include: 

  • Building partnerships

  • Interpersonal communication

  • Written communication

  • Consulting skills

  • Managing change

  • Problem solving

  • Project management

..and of course, energy, patience and a good sense of humour!